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Commonly Asked Questions

ACADEMICS:
Q: How will classes for my freshman student-athlete be scheduled? What about scheduling class around practice?
A: The Freshman Advising Office sends out a Freshman Advising Questionnaire to every incoming freshman. Classes are scheduled based upon the responses listed. On Page 10 there is a space for your student-athlete to indicate which intercollegiate sport he/she plays. Make sure to check the appropriate box, and if you know the team's practice schedule you can indicate this on the following page, or you can make a note for the Freshman Advising Office to see the practice schedule (they have a copy in their office).

If you have any questions or concerns about scheduling, please contact Sarabeth Pollock, Coordinator of Athletic Academic Support, at 619-260-5931 or spollock@sandiego.edu.

Q: When will we see my freshman student-athlete's fall schedule of classes?
A: The schedule should be posted to your student-athlete's MySanDiego email account within 2-3 weeks of returning the Freshman Advising Questionnaire.

FINANCIAL AID:
Q: Who do we contact with financial aid questions?
A: For questions about athletic aid, please contact your coach. For all other financial aid questions, please contact the USD Office of Financial Aid Services at 619-260-4514.

GENERAL USD QUESTIONS:
Q: I want to place money on my son/daughter's account. How do I do that?
A: Contact Campus Card Services at 619-260-5999.

Q: I have a question about meal plans. Who do I talk to?
A: For questions about meal plans included with athletic aid packages, please contact your coach. For all other questions, please contact Campus Card Services at 619-260-5999.

Q: My son/daughter is not receiving books as part of his/her athletics aid package. Where do we get information about what books we'll need?
A: You may contact the USD Bookstore at www.usdbookstore.com or at 619-260-4551.

Q: Where do we purchase parking permits?
Parking permits may be purchased at Campus Card Services. You may contact them at 619-260-5999.

HOUSING:
Q: Who do I contact with questions about housing?
A: For athletics related questions, please contact the coach. For other questions, you can contact Housing at 619-260-4777.